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A Guide to Sending Patient Accounts to Collections
Knowing when to escalate a patient account can be challenging. Rather than relying on guesswork, healthcare organizations need clear, consistent criteria that consider patient communication, outreach efforts, and the likelihood of resolution. Our guide provides a simple framework to help teams make more informed decisions about when to send patient accounts to collections.

The Patient Payment Friction Guide
Download The Patient Payment Friction Guide to evaluate where payments are slowing down and start improving follow-through.

A Simple Way to Recover More Revenue in the First 120 Days
Balances quietly move past 90 days, and recovery gets harder. Most practices aren’t missing effort—they’re missing structure. Without a clear follow-up plan, accounts slip through the cracks. Download The 120-Day Medical Collections Plan to tighten your process and recover more revenue sooner.

The Right Way to Communicate Patient Balances
Most practices don’t have a patient balance problem—they have a communication problem. Download The Right Way to Communicate Patient Balances to improve response and speed up payments.
