Aging A/R in small healthcare practices often doesn’t feel urgent—until it is. Daily priorities take over, and balances quietly move from 30 to 120+ days, where recovery becomes much harder.

The issue isn’t effort—it’s lack of structure. Without a clear follow-up system, outreach becomes inconsistent, leading to growing 90+ day A/R, missed patient payments, and cash flow strain.

A defined 120-day collections plan fixes this by outlining when to follow up, how to escalate communication, and when accounts move to recovery. With a clear process, teams stay consistent, fewer balances age out, and revenue becomes more predictable.

If your A/R over 90 days is rising, it’s likely a process problem—not a staffing one.

Download our process guide below.