Resources
Discover expert resources designed to help healthcare organizations balance patient satisfaction with effective revenue recovery. From best practices to industry insights, IC System provides the tools you need to succeed.
Healthcare Payment Plans: Supporting Compliance When Plans Break Down
For today’s hospital executives, payment plans are a double-edged sword. They make care more accessible for patients, but when plans fail, the compliance risks and revenue losses fall squarely on the provider. Patients may default, misunderstand terms, or simply stop paying—and each failed plan represents not just lost dollars, but potential 501(r) exposure.
Why National Licensing Matters in Healthcare Collections
Today’s hospital executives already know the pressure points: razor-thin margins, stricter regulations, and patients who often move across states for work, retirement, or family. Each move creates a new jurisdiction with its own rules. Without a fully licensed collections partner, even routine placements can stall.
Financial Assistance Plans: Ensuring Compliance and Patient Support
Policies exist on paper, yet in practice, patients fall through the cracks. Staff may forget to ask, eligibility may be inconsistently applied, or accounts may be written off without proper classification. The result? Compliance exposure, reputational damage, and frustrated patients.
Navigating Healthcare Debt and State Laws
From restrictions on credit reporting to disclosure requirements and cooling-off periods, the rules change constantly, creating risk and complexity for multi-state health systems. Compliance can feel like a moving target, and missing even one update can result in fines, lawsuits, or reputational damage.
Leveraging AAHAM Influence: How IC System Excels in Healthcare Collections
In this episode, we dive into the critical role that the American Association of Healthcare Administrative Management (AAHAM) plays in the success of IC System’s healthcare collections. Join us as we explore how IC System leverages AAHAM’s influence to enhance their strategies, improve client relationships, and achieve outstanding results in the healthcare debt recovery industry.
Strategic Approaches to Uncompensated Care
We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Uncompensated care remains a persistent challenge for healthcare systems across the
Mastering the Medical Billing Collection Process
We are proud to feature input and contributions on this article from Kristina Gursky, Vice President of Healthcare Strategy at IC System. Kristina is also an active member of AAHAM, currently serving as National Government Relations Chair and Treasurer of the Minnesota Gopher Chapter. Setting the Stage: Why the Revenue Cycle Begins Early For many
Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates
Tackling the Challenges of Collections in Healthcare and Boosting Recovery Rates When healthcare organizations struggle with mounting unpaid bills, it’s not just a financial hiccup—it’s a signal that the challenges of collections healthcare teams face are growing more complex. From confusing statements to high-deductible plans, providers must evolve their revenue cycle strategies to protect cash
How To Improve Medical Billing Process and Enhance Patient Billing Efficiency
Transform Your Medical Billing Process To Accommodate Value-Based Healthcare Value-based healthcare may seem to be on pause, but most healthcare providers believe it’s still the future. According to a survey of 450 physicians and health plan executives, 82% expect the shift to value-based care to continue — even if it’s slow. Participation in these models
Track Your Financial Health: Managing Days in Accounts Receivable in Healthcare
Healthcare professionals know very well how numbers serve as key indicators of a patient’s health. When one of the key measurements is out of whack, it’s not proof of an underlying cause — but it is a starting point in finding the root of illness or disease. The same is true for your practice’s financials.
Overcoming Telemedicine AR Collection Challenges
Many healthcare providers have adjusted their services to a combination of telemedicine and in-office visits to meet patient demand safely. Unfortunately, some providers remain hesitant to embrace telemedicine due to concerns about nonpayment. But many of the challenges that affect telemedicine billing are the same ones encountered during in-office visits—and they can be addressed with
Becker’s Hospital Review Lists IC System as RCM Solution
Becker’s Hospital Review recently published a list of companies offering revenue cycle management (RCM) solutions in the healthcare space. The list stresses the importance of RCM today, particularly given recent regulatory changes and increased scrutiny of the industry from lawmakers. Becker’s Hospital Review is a prominent source of cutting-edge business and legal information for healthcare
