Bad Debt Collection

IC System’s Bad Debt Collections combine ethical, patient-friendly outreach with AI-powered advanced analytics and live representatives to maximize recoveries, protect your reputation, and deliver results for healthcare facilities across the nation. As a trusted healthcare bad debt collection agency, we bring decades of proven experience.

Is your healthcare organization launching an RFP for qualified vendors to bid on debt collection services for first-party or bad debt collections? Invite IC System to participate in the RFP, and we’ll provide a competitive proposal and fee.

Maximize Recoveries, Protect Reputations, and Deliver Ethical Results.

IC System’s Bad Debt Collections blend skilled representatives, advanced analytics, and compliant outreach to maximize recoveries while protecting your reputation. We resolve accounts with integrity through omni-channel engagement—calls, texts, emails, and letters—designed to recover revenue, reduce bad debt, and maintain trust.

Why IC System

Compliance & Risk Mitigation

In healthcare, compliance is everything. IC System’s Compliance Risk Management System ensures we will safeguard data, follow the law, and protect your reputation.

Financial Performance & Operational Efficiency

We work with healthcare providers to boost revenue and cut bad debt through skilled reps and AI-driven outreach—without adding staff burden. As a long-standing bad debt collection agency, we deliver measurable financial impact.

Patient Experience & Brand Protection

We take pride in our compassionate, patient-first representatives who safeguard trust, follow your standards, and strengthen loyalty. Few in the bad debt collection space match our focus on preserving relationships for healthcare industry providers.

Reach Out Today

Every day you wait, more revenue slips away. Let our experts show you how to recover it—contact us today.

Harnessing the Power of AI

IC System’s OmniTouch consumer contact strategy blends AI and human outreach—calls, texts, emails, letters—to engage consumers ethically, predict behavior, and drive resolution and revenue.

Commitment to the Patient Experience

IC System ensures compassionate patient care with post-call CSAT surveys (99% positive), call scoring, and a complaint rate of just 0.00107% across all healthcare contacts.

Proven Results for Healthcare

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Likelihood of an IC System digital interaction resulting in a complaint
14
14
Average tenure of IC System management and above
11
11
Placed at IC System last year