About IC System

IC System supports healthcare providers with respectful, patient-focused collections that protect relationships, ensure compliance, and recover revenue with care and compassion.

Is your healthcare organization launching an RFP for qualified vendors to bid on debt collection services for first-party or bad debt collections? Invite IC System to participate in the RFP, and we’ll provide a competitive proposal and fee.

Healthcare Debt Collection Experts

IC System understands healthcare’s unique financial challenges. With decades of experience, we provide patient-friendly collections that protect trust while improving revenue. Our HIPAA-compliant processes, ethical outreach, and proven results make us a reliable partner to hospitals, clinics, and practices nationwide.

Credentials You Can Trust.

Certified Experts

Your medical collections agency partner needs to understand the complex healthcare industry to succeed. That means they should understand self-pay, primary, secondary, and tertiary inventories. Our staff includes subject matter experts who work closely with the Healthcare Financial Management Association (HFMA) and the American Association of Healthcare Administrative Management (AAHAM).

Our healthcare managers have been certified in the HFMA’s Certified Revenue Cycle Representative (CRCR) Certification Program and AAHAM’s Certified Revenue Cycle Specialist (CRCS).

IC System’s Vice President of Healthcare Strategy and Continuous Improvement – Kristina Gursky, is a leader in translating real-world revenue cycle challenges into solutions for revenue professionals. She currently serves as National Vice President of the Association of Revenue Cycle Professionals (ARCP).

She holds multiple professional credentials, including AAHAM Certified Revenue Cycle Professional, ARCP Certified Executive Revenue Cycle Professional (CERC), and HFMA Certified Revenue Cycle Specialist, along with a degree in Healthcare Administration.